Comment: The owner of this company, James, is very professional and goes above and beyond to make sure the service is done with complete satisfaction. He represents what customer service USED to be like. I was pleased to be able to talk with someone who was super nice, and so helpful.. hard to come by these days! His guys are prompt, courteous and hard working. I will be using them again for all my rugs and all future carpet cleaning. A+++++++! Thank you!! -Laura Shull